- Communication Skills
- Active listening to understand clients needs and concerns
- Ability to explain complex information in a way that clients can understand.
- Empathy and Compassion
- Understanding and sharing the feelings of others.
- Providing emotional support to children and families in difficult situations.
- Problem Solving and Critical Thinking
- Assessing situations and finding solutions to help families stay together.
- Thinking quickly in crisis situations to ensure child safety and family well-being.